Your Privacy Matters to 77de

77de is an internationally operated online casino and sports betting platform accessible at https://77de.io. The platform offers a comprehensive catalogue of 500+ casino games supplied by world-class Game Providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, as well as competitive sports betting markets with a particular focus on cricket events including the BPL, IPL, T20 World Cup, and ICC tournaments.

77de is operated by and under the responsibility of its international operating entity. For the purposes of this Privacy Policy, 77de acts as the data controller in respect of all personal data collected from players who access the platform. All financial transactions on the platform are conducted in Bangladeshi Taka (BDT) and the platform serves players located across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

If you have any questions about how 77de handles your personal data, or wish to exercise any of your data rights, you may contact our Data Support Team at any time via email at [email protected]. Our support team is available 24/7, Bangladesh Standard Time (BST, UTC+6).

77de collects personal data from you in three primary ways: data you provide to us directly, data generated automatically through your use of the platform, and data received from trusted third-party partners. The categories of personal data we collect are described in the table below.

77de uses your personal data for the following specific purposes. We will not use your data for any purpose that is incompatible with the purposes listed below without first notifying you and, where required, obtaining your consent.

• Account Management: To create, verify, maintain, and manage your 77de player account, including processing your registration details and keeping your account information up to date.
• Transaction Processing: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and supported bank channels, and to maintain accurate financial records of all transactions on your account.
• Identity Verification (KYC): To verify your identity and age (minimum 21 years) as required before processing withdrawal requests, and to comply with anti-money laundering obligations applicable to the platform.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance through our 24/7 support channels.
• Responsible Gaming: To monitor your betting behaviour for indicators of problem gambling and to administer responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion at your request or where we identify a safeguarding concern.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other security threats to the platform and to individual player accounts.
• Legal Compliance: To comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and maintain records required by law.
• Platform Improvement: To analyse aggregated and anonymised usage data to understand how players interact with the platform and to improve game selection, navigation, performance, and the overall player experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about new games or features on the 77de platform — but only where you have opted in to receive such communications. You may unsubscribe at any time.

Every instance of personal data processing by 77de is grounded in one or more of the following legal bases. We rely on the most appropriate legal basis for each specific processing activity:

• Contract Performance: Processing that is necessary to deliver the services you have requested — including account creation, game access, and payment processing — is carried out on the basis that it is necessary for the performance of our contract with you.
• Legal Obligation: Processing that is required for 77de to comply with applicable legal requirements — including KYC identity verification, anti-money laundering checks, and regulatory record-keeping — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing that serves a genuine and proportionate business interest of 77de — such as fraud detection, platform security, and aggregated analytics for service improvement — is carried out on the basis of legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for which we rely on your freely given, specific, and informed consent — such as sending you direct marketing communications — is carried out only where you have clearly opted in. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

77de does not sell, rent, or otherwise commercially transfer your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

• Game Providers: We share necessary technical data (such as anonymised player identifiers and session tokens) with our Game Provider partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — solely to enable the delivery of their games on the 77de platform. These providers are contractually prohibited from using your data for any other purpose.
• Payment Processors: We share the minimum financial data necessary to process your BDT deposits and withdrawals with our payment partners, including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and supported local bank channels. Each payment partner processes data in accordance with their own privacy policies and applicable financial regulations.
• Identity Verification Services: We share identity and document data with third-party KYC verification service providers solely for the purpose of verifying your identity and age in accordance with our compliance obligations.
• Fraud Prevention & Security: We may share data with fraud detection and cybersecurity service providers to protect the platform and our players from financial crime, account takeover attacks, and other security threats.
• Legal & Regulatory Authorities: We will disclose personal data to regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where we are required to do so by law, or where disclosure is necessary to protect the rights, property, or safety of 77de, our players, or the public.
• Business Transfers: In the event that 77de undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments being in place.

77de retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, and to comply with applicable legal, regulatory, accounting, and reporting requirements. The table below summarises our standard retention periods by data category:

Upon expiry of the applicable retention period, personal data is either permanently deleted from our systems or irreversibly anonymised so that it can no longer be associated with any identifiable individual. Anonymised and aggregated data may be retained indefinitely for statistical and analytical purposes.

77de takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include but are not limited to:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the 77de platform, ensuring that your personal information and financial data cannot be intercepted in transit.
• Encryption of sensitive data at rest, including stored passwords (which are hashed using industry-standard algorithms and are never stored in plain text), financial identifiers, and KYC documentation.
• Role-based access controls that restrict access to personal data to only those 77de team members and third-party processors who require it to perform their specific job functions.
• Regular security assessments, penetration testing, and vulnerability scanning of our platform infrastructure to identify and address potential security weaknesses proactively.
• Incident response procedures that ensure any confirmed or suspected data security incident is assessed, contained, and — where required — reported to affected individuals and relevant authorities without undue delay.

77de uses cookies and similar client-side tracking technologies on the platform to enable essential functionality, improve performance, and protect the security of your session. We do not use third-party advertising networks, cross-site tracking pixels, or behavioural advertising cookies. The cookies we use fall into the following categories:

You may manage cookie preferences through your browser settings at any time. Please note that disabling cookies categorised as "Strictly Necessary" or "Security" will impair your ability to use the 77de platform and may prevent you from logging in or completing transactions.

As a data subject, you hold the following rights in relation to the personal data that 77de holds about you. You may exercise any of these rights at any time by contacting our support team at [email protected]. We will respond to all valid data rights requests within 30 days of receipt.

To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request" and provide sufficient detail to allow us to identify your account and process your request accurately. We may need to verify your identity before actioning your request to protect the security of your personal data.

The 77de platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data from any person under the age of 21. Age verification is a mandatory step in our account registration and KYC processes, and accounts found to belong to individuals under the age of 21 will be immediately suspended and all associated data deleted.

If you have reason to believe that a person under the age of 21 has registered an account on the 77de platform or has provided us with personal data, please notify us immediately at [email protected]. We will investigate the matter promptly and take all necessary steps to remove the data and close the account.

As an internationally operated platform, 77de may transfer your personal data to servers, processors, or service providers located outside Bangladesh. Such transfers are necessary to deliver core platform services including game hosting, payment processing, identity verification, and fraud prevention.

Wherever personal data is transferred internationally, 77de ensures that appropriate safeguards are in place to protect your data to a standard equivalent to or higher than that required under applicable data protection law. These safeguards may include contractual data processing agreements with receiving parties that incorporate standard data protection clauses, or transfers to entities located in jurisdictions recognised as providing adequate levels of data protection.

If you would like further information about the international transfer safeguards applied to your personal data, please contact us at [email protected].

The 77de platform does not contain links to third-party websites or services beyond the operational partners described in this Policy. However, should you navigate to any external website or service in connection with your use of 77de (for example, the website of a payment provider such as bKash or Nagad), please be aware that those websites operate under their own independent privacy policies and are not subject to this Policy.

77de is not responsible for the privacy practices, content, or security of any third-party website or service. We recommend that you review the privacy policy of any third-party service you use in connection with your 77de account to understand how your data is handled by that service.

77de reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. The most current version of this Policy will always be published at https://77de.io/privacy-policy with a revised effective date displayed at the top of the document.

Where a material change is made to this Policy that significantly affects your rights or the way in which we process your personal data, we will notify registered players via email to the address associated with their account prior to the change taking effect. For minor amendments — such as typographical corrections or clarifications that do not materially affect your rights — we may update the Policy without prior notification.

Your continued use of the 77de platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes to this Policy, you must cease using the platform and may request closure of your account in accordance with the account closure provisions in our Terms & Conditions.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 77de handles your personal data, please contact our Data Support Team using the details below. We take all privacy-related enquiries seriously and will respond promptly and professionally.

• Email: [email protected] (plain text — not a clickable link). Please use the subject line "Privacy Enquiry" for data-related queries.
• Live Chat: Available directly through the 77de platform dashboard, 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
• Response Time: We aim to respond to all data rights requests and privacy complaints within 30 calendar days of receipt. Complex requests may require additional time, in which case we will notify you of the extended timeframe.

If you are not satisfied with our response to your privacy complaint, you have the right to escalate your complaint to the relevant data protection or regulatory authority in your jurisdiction. 77de is committed to resolving all data privacy concerns fairly, transparently, and in accordance with applicable law.